From time to time, I plan to tidy up my tool box and share some helpful tools that I've collected along the way. This one in particular is from BONITA SOFT - http://www.bonitasoft.com/ - and it is a free process mapping tool that can help graphically interpret your internal QA process (and any other business process).
I've researched this a bit and it was intuitive. If you're experienced with UML documentation like I am, this is a snap! If not, you'll pick it up quick
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